Job post summary Date posted 27 January 2026 Pay Up to 140 000 00 per year Job description Job description Role Objective To lead business acquisition and client engagement through a 360 approach LAND EXPAND and SUSTAIN ensuring strategic growth relationship maturity and long-term account profitability The role demands a blend of sales acumen relationship intelligence and a deep understanding of design-led business solutions Experience 4 to 7 years only Key Responsibilities 1 LAND - Opportunity Closure Business Incoming Drive the entire opportunity lifecycle from understanding client briefs to design articulation and delivering final business presentations Collaborate with Operations Design and Marketing Strategy teams to shape proposals and ensure successful project kick-off post PO stage Lead RFQ RFP management proposal submissions and commercial negotiations with support from internal stakeholders Conduct internal alignment meetings to ensure delivery teams are briefed and mobilized for execution readiness Maintain a strong pipeline conversion ratio ensuring monthly and quarterly revenue targets are met 2 EXPAND - Business Growth Farming Existing and New Accounts Identify new verticals divisions and geographies within existing and new client organizations to drive incremental revenue Utilize industry insights research PR engagements and networking to uncover business opportunities aligned with D Art s design and execution capabilities Co-create proactive pitch strategies and lead client presentations to strengthen brand visibility and recall Collaborate with internal teams to design account expansion blueprints and unlock current CAPEX opportunities Build a predictable farming model for existing clients to ensure repeat and cross-category business inflow 3 SUSTAIN - Retention Long-Term Value Creation Formulate and execute Key Account Plans KAP for long-term retention mapping growth potential and engagement strategy Ensure minimum 3-year sustenance of every newly acquired business vertical or line Identify and escalate red flags or client dissatisfaction triggers proactively to protect account stability Drive service mushrooming ensure 50 of total service offerings are adopted within accounts by the 1st year of engagement Track account profitability and ensure alignment with organizational growth goals 4 Cross-Cutting Responsibility - Relationship Building Real-Time CX Tracking Build and maintain trust-based relationships with clients OEMs and channel partners to strengthen D Art s positioning as a strategic partner not just a vendor Lead CX improvement initiatives capture client feedback testimonials and referrals for continuous improvement Measure and report Customer Satisfaction Index CSI on a quarterly basis using structured feedback data Act as the Voice of the Customer internally ensuring cross-departmental alignment to client needs and expectations Conduct strategic client visits across geographies to strengthen engagement uncover latent opportunities and convert qualified leads Coordinate pre-visit research and proposal preparation ensuring each client interaction is purpose driven and value-adding Ensure post-meeting actions are executed within 7 days to progress opportunities to closure Key Skills Competencies Strong Business Development and Consultative Selling capabilities Deep understanding of Retail Design and Brand Experience domains Exceptional Stakeholder Management and cross-functional leadership Strategic thinking with the ability to translate insights into revenue outcomes Strong negotiation presentation and interpersonal communication skills Analytical and forward-looking approach to pipeline forecasting and revenue planning Educational Qualification Bachelor s degree in Business Administration Marketing Design Management MBA or PG in Marketing Retail or Strategic Management preferred Personality Traits Strategic and Relationship-driven mindset High accountability and entrepreneurial ownership Excellent listener with problem-solving instincts Resilient persuasive and adaptive communicator Industry Advertising Services Employment Type Full-time Industry Advertising Services Employment Type Full-time Job Types Full-time Permanent Benefits Health insurance Paid sick time Paid time off Provident Fund Work from home Work Location In person Job Types Full-time Permanent Pay Up to 140 000 00 per year Benefits Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location In person