Location Noida - Full-time In-office Brand ZenoRealty com Experience 1-4 years About ZenoRealty ZenoRealty is a new-age real estate investment firm for discerning investors professionals and NRIs We go beyond brokerage helping clients buy sell lease and manage high-value assets with a data-driven portfolio-style approach Role Overview We are hiring a CRM Executive who will be responsible for client coordination CRM data hygiene structured follow-ups and ensuring smooth communication between clients and internal teams This is a pure CRM coordination role with no sales closing Ideal for someone who is process-driven organized and excellent at client communication Key ResponsibilitiesCRM Management Maintain clean and update all client data in CRM Bigin Zoho HubSpot Ensure all interactions notes and statuses are accurately logged Categorize and profile clients based on requirements budgets and timelines Communication Coordination Handle inbound client queries via WhatsApp email and calls Share project details brochures payment plans and documentation as needed Coordinate with internal teams for meetings site visits and follow-ups Maintain post-meeting summaries and ensure next steps are tracked properly Process Documentation Prepare and maintain trackers for payments documents and client status Update dashboards reports and performance sheets on a regular basis Ensure documentation accuracy and timely sharing with concerned teams Support CRM automation workflows and WhatsApp email templates Follow-up Client Experience Ensure all clients receive timely responses and updates Maintain polite skilled and empathetic communication at all times Track follow-up schedules and reminders so no lead or query is missed Act as the communication bridge between clients and sales teams Ideal Candidate 1-4 years of experience in CRM customer service coordination or operations Must NOT be from a real estate background Female candidates preferred Strong written and verbal communication English Hindi Proficient in Google Sheets Excel WhatsApp Business and CRM tools Highly organized structured and process-oriented Comfortable with documentation reporting and follow-up workflows Reliable disciplined and detail-focused What You ll Gain Exposure to premium real estate transactions without sales pressure Work directly with the founding team on improving data and client processes Learn CRM automation client profiling and portfolio-style asset workflows Opportunity to grow into senior CRM client success or operations roles Job Types Full-time Permanent Pay 30 000 00 - 50 000 00 per month