Job title Workday Operational Services Location Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care From prevention to treatment Sanofi transforms scientific innovation into healthcare solutions in human vaccines rare diseases multiple sclerosis oncology immunology infectious diseases diabetes and cardiovascular solutions As a company with a global vision of drug development and a highly regarded corporate culture Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence AI with strong commitment to develop advanced data standards to increase reusability interoperability and thus accelerate impact on global health This position is part of Business Operations Business Unit within the Global People Tech Services reporting to the Workday Operational Services Lead The team is responsible for functional and technical support of data and business processes for Workday The Support Expertise Specialist reports to the Workday Operational Service Lead The team works closely with People Services People Culture Legal ITS Business Partners Facilities management Payroll and T E BPO partner and EE front line teams globally Main responsibilities Provide functional and technical support across HR systems and processes and drive operational excellence and continuous improvement initiatives for all Sanofi entities Provide Workday module support including Core HR Compensation and Performance Understand global and regional change requirements and translate them into actionable system and process enhancements Delivery Level 2 and Level 3 support across HR systems and processes ensuring effective and timely resolution Drive continuous improvement of employee lifecycle processes within the captive Shared Service Center Deliver operational KPIs and ensure compliance with Sanofi policies guidelines and GDPR requirements About you Experience 5-6 Years of experience in a HR role preferably in an international multicultural environment Operations Prepare periodic and ad-hoc global reports using Workday to support business and HR decision-making Manage Level 2 requests related to Workday modules and processes including Core HR Compensation Talent and Performance Administer Workday account and process management including delegation setup reassignment of unassigned tasks and user account updates Manage organizational requests in Workday including global reorganizations and organizational maintenance Soft skills Strong stakeholder management skills with the ability to work effectively with HR partners COEs Shared Services and IT teams Clear and structured communication skills able to explain system solutions and constraints to non-technical audiences Strong problem-solving mindset with a proactive solution-oriented approach High attention to detail and accountability for data accuracy and delivery commitments Functional skills Strong understanding of end-to-end HR processes hire job change termination compensation changes performance cycles and their impact on HR systems Experience with organizational structures and maintenance including supervisory organizations positions job profiles and reporting lines Experience providing Level 2 HRIM HRIS support including incident analysis and resolution Technical skills Strong hands-on experience with Workday particularly Core HR Compensation Talent and Performance modules Experience creating standard custom and ad-hoc reports on Workday Familiarity with ServiceNow or similar ticketing tools for L2 case management Knowledge of Microsoft Office with advanced level proficiency in Excel Continuous improvement Identify process improvement opportunities through elimination of redundant activities Update country manual work instructions and SOPs as new cases and information may arise Education Graduate or Master s degree with HR or business administration Languages Excellent knowledge of English language spoken and written Why choose us Bring the miracles of science to life alongside a supportive future-focused team Discover endless opportunities to grow your talent and drive your career whether it s through a promotion or lateral move at home or internationally Enjoy a thoughtful well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family with a wide range of health and wellbeing benefits including high-quality healthcare prevention and wellness programs and at least 14 weeks gender-neutral parental leave Opportunity to work in an international environment collaborating with diverse business teams and vendors working in a agile team and fully empowered to propose and implement innovative ideas Pursue Progress Discover Extraordinary Progress doesn t happen without people - people from different backgrounds in different locations doing different roles all united by one thing a desire to make miracles happen You can be one of those people Chasing change embracing new ideas and exploring all the opportunities we have to offer Let s pursue progress And let s discover extraordinary together At Sanofi we provide equal opportunities to all regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability or gender identity Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi com null