Sr Engineer- Customer Success (Maharashtra)

Sr Engineer- Customer Success (Maharashtra)

06 Aug
|
Johnson Controls
|
Maharashtra

06 Aug

Johnson Controls

Maharashtra

Job Summary Information Function Product Onboarding Implementation Sub-Function Open Blue product onboarding which includes design engineering installation configuration and commissioning Job Purpose Engineer is responsible for detailed site engineering installation configuration and commissioning of Open Blue products with high quality Job Level Summary Information Scope Revenue The candidate will work with the OB Customer Success Onboarding team to perform detailed site engineering installation configuration and commissioning of Open Blue products This also may include representing Johnson Control s at customer locations to conduct installation training Direct Revenue P L or Indirect Revenue Scope Responsible for activities that directly relate to qualified services revenue Impact far reaching are the decisions made that influences the organization This position is to support a broader Johnson Controls Open Blue Products solutions driving significant organic revenue and operating efficiency for JCI Knowledge Knowledge of Building Management System BMS Knowledge of HVAC systems such as Chilled Water System Chillers Cooling Towers Primary Secondary pumping systems Hot Water System Boilers Different types of AHUs FCUs VAV etc Knowledge of communication protocol like BACnet MODBUS etc Knowledge of Johnson Controls Metasys Building Management System Preferred Basic understanding of IT OT cloud based analytics tools solutions Preferred Problem Solving Technical acumen for HVAC equipment AHU VAV FCU Chillers Cooling Tower Control system Building Automation System People Function Management Adept at building and maintaining customer relationships amongst a diverse set of stakeholders Must be customer focused and representation themselves independently with minimal on site supervision Supervision Received Ability to work under minimal supervision and exercise independent judgment Will be managed and mentored by on team leader Customer Focus Position will require interfacing with Branch team DS team and customer technical teams at times Demonstrate technical acumen in order to gain credibility amongst key internal stakeholders Interpersonal Skills Comfort in presenting to and speaking with mid management Preferred Education Bachelor Degree in Engineering Minimum Preference Experience Minimum 3-6 years experience in the field of BMS EMS Travel Requirements 10-20 travel may require to support new customer deployments and integration Essential Job Responsibilities Specify major job functions and the percentage of time spent on each do not list occasional duties that consume 10 of the job unless it is an Essential job function the total percentage cannot exceed 100 List job duties in order of importance Major Responsibilities of time Understand the project requirement review project inputs such as BMS database or I O point list control drawings mechanical drawings SLDs functional descriptions diagrams FDD sequence of operations SOO etc Prepare detailed site engineering and design documents which includes- Space ontology Meter list equipment list data point list equipment to equipment relationship equipment to space relationship meter to space equipment relationship Identify and prepare the list of global fault detection diagnostics FDD rules Identify build the custom FDD rule equations based on the site requirement Configuration of all types of energy meters mechanical equipment installed in building Configure building operating schedule global points threshold values degree days users Install configure hardware Open Blue Bridge Gateways Commissioning of cloud based Open Blue products Maintain all project standards quality of the deliverables Responsible to ensure that projects are executed within agreed schedule and to meet the customer requirements 70 Troubleshooting issues 20 Work across internal business units and maintain working relationships with all internal stakeholder 10 Total 100 Position in the Organization Indicate the hierarchical structure of which the job forms a part above as well as below the jobholder Or provide org chart

📌 Sr Engineer- Customer Success (Maharashtra)
🏢 Johnson Controls
📍 Maharashtra

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