Key Responsibilities Reporting Coordination Provide timely and comprehensive reports to the Cluster General Manager regarding front desk operations key issues and improvements Collaborate closely with the Center Supervisor to streamline workspace management and address any operational concerns Adhere strictly to established Standard Operating Procedures SOPs to ensure consistency efficiency and quality service delivery Conduct show-around tours at other BHIVE centers when required ensuring prospective clients receive a comprehensive understanding of the workspace offerings Provide active support to Supervisors in executing daily operational tasks ensuring smooth and efficient center management Conduct operational audits of other centers during show-around visits identifying areas for improvement and ensuring adherence to workspace standards Report to the Cluster General Manager providing regular updates on front desk operations Liaise and communicate effectively with the Center Supervisor to ensure seamless workspace management Follow the laid-out Standard Operating Procedures SOPs to maintain consistency and efficiency Front Desk Management Greet and welcome visitors clients and members warmly ensuring a professional and hospitable first impression Maintain a well-organized clean and presentable reception area at all times Handle incoming and outgoing calls emails and messages with professionalism and efficiency Keep an updated record of all visitors and members checking in and out of the workspace Job Details Front Desk ExecutiveCustomer Service Member Support Address the needs of clients visitors and members promptly ensuring high levels of satisfaction Assist members with workspace-related inquiries troubleshooting issues and resolving complaints in a timely manner Provide necessary information about available services workspace policies and membership benefits Build strong relationships with members to foster a positive and collaborative work environment Operational Support Manage Day Pass and Bulk Day Pass users ensuring smooth check-in and workspace allocation Assist in onboarding celebration of clients Conduct show-around tours of the center for prospective members highlighting key amenities and workspace benefits Assist in setting up meeting rooms workspaces and event areas as needed Handle daily check-ins monitor workspace occupancy and update records accordingly Manage incoming and outgoing mail couriers and deliveries ensuring accurate distribution Maintain office supplies inventory ensuring adequate stock levels and timely replenishment Compliance Security Enforce workspace security protocols and ensure all visitors comply with the established policies Monitor entry and exit logs to ensure a safe and secure environment Assist in emergency procedures such as fire drills and evacuation plans when necessary Coordinate with security personnel to address any security concerns or breaches Job Type Full-time Pay 15 000 00 - 29 022 15 per month Advantages Health insurance Language English Preferred Hindi Preferred Work Location In person

📌 Front Desk Executive (Karnataka)
🏢 BHIVE Workspace
📍 Karnataka