Job summary Entity Technology Job Family Group IT S Group You will work with You will work as a member of a high-energy top-performing team of engineers collaborating with product managers and platform teams to ensure the availability performance and reliability of core internal tooling systems that empower enterprise engineering workflows Let me tell you about the role As a Core Tooling Products Support Engineer you will be responsible for the daily operations incident response and performance monitoring of digital tooling services You will work closely with engineering teams to address issues recommend improvements and contribute to the operational maturity of our tooling platforms This is a hands-on role where your problem-solving skills will directly impact developer productivity and system reliability What you will deliver Monitor and maintain the health and performance of internal tooling platforms ensuring smooth service Solve operational issues conduct root cause analysis and apply fixes or workarounds Collaborate with software engineers and platform teams to address support escalations and dependencies Contribute to tooling enhancements documentation and automation of support tasks Track service-level indicators and assist in ensuring uptime performance and compliance standards Participate in incident reviews and help strengthen post-incident learning and documentation What you will need to be successful experience and qualifications Technical skills we need from you Bachelor s degree in Computer Science Engineering or a related field or equivalent practical experience 2 years of experience in software support internal tooling or platform operations Proficient in Python Familiarity with TypeScript and C must be comfortable troubleshooting across platforms Understanding of cloud platforms such as AWS or Azure and the services supporting engineering tooling Experience with relational and NoSQL databases especially for querying and operational tuning Essential skills Ability to troubleshoot tooling issues across layers code configuration integration or environment Basic experience with monitoring tools logging systems and incident response practices Willingness to document recurring problems solutions and service behaviors Solid communication skills and ability to collaborate with engineers and technical users Skills that set you apart Exposure to CI CD platforms developer tooling or engineering enablement products Experience working in support roles within compliance-focused or regulated environments Curiosity to learn and improve tools processes and systems that impact engineering productivity About bp Our purpose is to deliver energy to the world today and tomorrow For over 100 years bp has focused on discovering developing and producing oil and gas in the nations where we operate We are one of the few companies globally that can provide governments and customers with an integrated energy offering Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment Please contact us to request accommodation We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status Even though the job is advertised as full time please contact the hiring manager or the recruiter as flexible working arrangements may be considered Travel Requirement Up to 10 travel should be expected with this role Relocation Assistance This role is eligible for relocation within country Remote Type This position is a hybrid of office remote working Skills Agility core practices Agility core practices Analytics API and platform design Business Analysis Cloud Platforms Coaching Communication Configuration management and release Continuous deployment and release Data Structures and Algorithms Inactive Digital Project Management Documentation and knowledge sharing Facilitation Information Security iOS and Android development Mentoring Metrics definition and instrumentation NoSql data modelling Relational Data Modelling Risk Management Scripting Service operations and resiliency Software Design and Development Source control and code management 4 more Legal Disclaimer We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status socioeconomic status neurodiversity neurocognitive functioning veteran status or disability status Individuals with an accessibility need may request an adjustment accommodation related to bp s recruiting process e g accessing the job application completing required assessments participating in telephone screenings or interviews etc If you would like to request an adjustment accommodation related to the recruitment process please contact us If you are selected for a position and depending upon your role your employment may be contingent upon adherence to local policy This may include pre-placement drug screening medical review of physical fitness for the role and background checks

📌 Enterprise Technology Engineer (Maharashtra)
🏢 Bp
📍 Maharashtra