Handling customer queries calls tickets Strong verbal and written communication skills for clear interaction with customers and internal teams Address customer complaints concerns or issues in a professional empathetic manner and work towards resolving them quickly Strong focus on customer satisfaction with the ability to remain calm empathetic and skilled even in challenging situations Ability to build and maintain relationships with customers ensuring their needs are addressed promptly and effectively Strong attention to detail and ability to handle multiple inquiries or tasks at once without compromising quality Familiarity with real estate terms processes and regulations knowledge of local market trends and property types is a plus Ability to learn and keep up with changes in real estate laws policies and industry standards Experience with Microsoft Office Sales force SAP is a plus Requirements Customer service Any Graduate Good communication skills Prefered multilingual Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Benefits Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location In person