Handle incoming calls emails chats and respond to customer queries in a skilled manner Resolve customer complaints promptly and accurately Maintain records of customer interactions and transactions Coordinate with internal departments to resolve customer issues Provide product service information to customers as needed Follow up with customers to ensure resolution and satisfaction Escalate complex issues to senior personnel or departments Maintain customer databases and ensure data accuracy Meet daily weekly monthly targets for response time resolution and customer satisfaction Take feedback from customers and contribute ideas for service improvement Job Type Full-time Pay 9 103 55 - 15 000 00 per month Ability to commute relocate Noida Uttar Pradesh Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience Electrical 1 year Required Language Hindi Required English Required Location Noida Uttar Pradesh Noida Required Work Location In person