We are looking for a dynamic and professional Female Customer Care Executive to join our team The ideal candidate will serve as the primary point of contact for our clients ensuring seamless onboarding for recent users and maintaining strong long-term relationships with our existing clientele Customer Onboarding Guide new clients through our services and platforms with clarity and professionalism Relationship Management Proactively engage with existing customers to ensure satisfaction and long-term retention Multi-channel Support Handle inquiries via phone email and chat in English Hindi and Malayalam Lead Assistance Support the marketing team by providing product information to potential leads and helping them transition into active clients Required Qualifications Skills Linguistic Proficiency Must be fluent in speaking and writing English Hindi and Malayalam Technical Literacy Proficient in MS Office Excel Word and comfortable with advanced internet browsing and web-based tools Marketing Acumen Strong persuasive communication skills with an ability to understand and pitch service value to clients Punctuality Exceptional time management skills and a disciplined approach to work schedules Preferred Candidate Profile Strong interpersonal skills and a customer-first mindset Ability to multitask in a fast-paced environment Professional etiquette and a solution-oriented attitude Job Type Full-time Pay 8 631 81 - 20 000 00 per month Work Location In person

📌 Customer Care Executive (Kondotty)
🏢 TRIGADS DIGITAL SOLUTIONS
📍 Kondotty