Job Purpose Own end to end documentation for Capital Market platforms and other financial and banking applications critical for global banks Establish the documentation strategy produce high quality developer and operator content and create a sustainable docs as code practice that accelerates onboarding reduces support burden and improves change velocity Work cross functionally with business engineering and delivery teams in the App Dev workstream Desired Skills and experience8-12 years of technical writing experience with 5 years on complex enterprise platforms preferably banking capital markets Demonstrated ownership of a developer portal or large product documentation set architecture API operations Robust ability to read code configs and interrogate systems familiarity with API exploration Swagger Postman logs and dashboards and basic scripting SQL to validate flows Tooling Markdown static site generators MkDocs Sphinx Docusaurus OpenAPI Swagger diagramming Mermaid draw io Visio Confluence comfortable working in GitHub Azure DevOps and CI e g Jenkins Exceptional structuring editing and stakeholder management can transform tribal knowledge into clean reusable artifacts Portfolio required 2-3 samples of API SDK docs and one architecture runbook example links or PDFs Background documenting platform integrations APIs SDKs data extract load patterns SFTP and batch pipelines and governed data sets Exposure to capital markets workflows and middle back office systems Key ResponsibilitiesOwn the Platform documentation portfolio architecture overviews service component guides integration patterns API SDK reference data contracts runbooks SOPs troubleshooting guides and release notes Establish documentation standards IA define templates taxonomy versioning and content lifecycle implement style and terminology guides aligned to CLIENT expectations Adopt a docs as code workflow source control PR reviews automated build publish MkDocs Sphinx Docusaurus or other documentation platforms search and link integrity checks integrate with GitHub Azure DevOps and CI e g Jenkins Author API SDK content collaborate with developers to produce OpenAPI Swagger driven reference code snippets authentication authorization flows rate limits and usage examples Document data flows capture upstream downstream dependencies batch near real time ingestion patterns data validation audit trails and operational guardrails maintain data dictionaries and lineage notes where applicable Create operator grade runbooks incident playbooks SLO SLA documentation monitoring alerting handbooks change management checklists and rollback procedures Partner across time zones run SME interviews doc clinics and content reviews with CLIENT stakeholders in New York London drive crisp approvals and publication cadences Measure impact define and track documentation KPIs adoption search success time to onboard ticket deflection