- Telesales Executive Home Care Services Location Gurugram Profile Telesales Executive Experience 0 to 2 Years Qualification Graduate candidates are eligible Key Responsibilities Handle inbound and outbound calls related to hospital services and patient inquiries Promote and explain Medanta Home Care Services to patients and caregivers Manage service bookings confirmations rescheduling and follow-ups Address patient queries and complaints in a professional and empathetic manner Maintain accurate records of calls leads and customer interactions Coordinate with internal teams to ensure smooth service delivery Meet daily calling and service conversion targets Follow hospital policies call quality standards and compliance guidelines Required Skills Qualifications Graduate candidates are eligible 0-2 years of experience in telesales customer service or healthcare support preferred Excellent communication skills with fluency in English Hindi is an added advantage Strong interpersonal and customer-handling skills Ability to handle customer objections and complaints calmly and professionally Comfortable working in a fast-paced environment and managing multiple tasks Basic computer knowledge and CRM familiarity is a plus Preferred Candidate Profile Customer-focused with a problem-solving mindset Good listening and negotiation skills Willingness to learn about healthcare and home care services Team player with a positive attitude Job Types Full time Fresher Pay 18 000 00 - 19 000 00 per month Benefits Health insurance Life insurance Work Location In person