Trip Machine is a motorcycle lifestyle brand based out of Gurgaon We are present in over 30 countries and sell via online and offline channels We are looking for Customer Experience Executive to interact and service customers via our online channel and our shop cafe The incumbent will be directly reporting to the Head of Customer Experience This role is perfect for someone eager to work in a start-up environment You will have the opportunity to experience rapid growth in a mission-driven company and to work with a energetic young team in a fast-moving environment Key Responsibilities Online Assisting customers to make the right decisions Ensuring that customer orders are delivered in time Coordinating with logistics companies to handle any challenges in delivery Become the face and voice of the brand for our customers Coordinate with Operations to ensure that we provide the best service Offline Helping customers who visit the store in choosing the right products Ensuring that the store is visually pleasing and all products are displayed and in the correct manner Organising and managing events at the cafe on behalf of TripMachine Company Key Requirements Qualifications do not matter Immaculate command on written and spoken English Experience in customer service is an added advantage Love for the motorcycles is a super advantage Job Types Full-time Fresher Pay Up to 25 000 00 per month Benefits Paid sick time Paid time off Ability to commute relocate Haryana Haryana Reliably commute or planning to relocate before starting work Required Education Bachelor s Preferred Language Hindi Preferred English Required Work Location In person

📌 Customer Care Executive (Haryana)
🏢 Trip Machine
📍 Haryana