Position Customer Care Executive Location Jaipur Job Type Full-time Salary upto 20k Customer Care Executive We are looking for a Customer Care Executive to handle customer queries provide excellent service and ensure high levels of customer satisfaction The ideal candidate should have strong communication skills a positive attitude and the ability to manage customer issues effectively Key Responsibilities Handle inbound outbound calls emails and chats Assist customers with product service-related inquiries Resolve customer complaints and provide appropriate solutions Follow up to ensure timely resolution of issues Maintain accurate records of customer interactions in CRM systems Coordinate with internal departments for escalations or special cases Provide information on new products offers or services Meet daily weekly targets related to query handling and customer satisfaction Requirements Minimum 1-3 years of experience in customer support or a similar role Excellent communication skills Hindi English Robust problem-solving and listening abilities Ability to stay calm and professional during difficult conversations Basic computer knowledge MS Office CRM tools Positive attitude customer-first approach and willingness to learn Preferred Optional Experience in real estate ecommerce BFSI hospitality telecom Knowledge of CRM tools or ticketing systems Ability to work in shifts if required Job Type Full-time Pay 10 000 00 - 20 000 00 per month Work Location In person
📌 Customer Care Executive (Rajasthan)
🏢 Kroolo Labs India
📍 Rajasthan
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.