Customer Support Executive - Fast2SMS About the Role Fast2SMS is seeking a dedicated Customer Support Executive to manage customer queries resolve issues and provide assistance related to our Bulk SMS platform The ideal candidate should have strong communication skills and a willingness to learn prior experience in customer support or bulk messaging platforms is a plus but not mandatory Key Responsibilities Handle customer queries through calls email and chat Guide users with account setup SMS services delivery concerns and feature usage Troubleshoot customer issues and provide timely resolutions Maintain accurate records of customer interactions Ensure follow-ups and high levels of customer satisfaction Collaborate with internal teams to resolve customer issues efficiently Requirements Valuable verbal and written communication skills English Hindi Basic computer skills and familiarity with CRM tools Strong problem-solving mindset and customer-centric attitude Salary Benefits Salary range 12 000 - 15 000 per month Based on experience and skills Training and onboarding support Friendly and supportive work environment How to Apply - Interested candidates can apply on Indeed or Send your CV with the subject line Application for Customer Support Executive to hr fast2sms com Job Type Full-time Pay 12 000 00 - 15 000 00 per month Work Location In person