Role Details Team Function Supply PAAS Location Pune Designation SE- Supply Ops Key role related skills l Vendor supplier management l Order fulfillment and delivery tracking l Customer handling and escalation management Reporting Reporting Manager TBD Direct Reports NA Role Objective We are looking for a agile and detail-oriented individual to manage end-to-end supply operations The role requires coordinating with multiple teams and ensuring timely order closures usage tracking fulfillment and invoicing support The individual will play a key role in driving operational excellence ensuring SLA adherence and delivering higher customer satisfaction Role Responsibilities Coordinate with multiple teams to ensure all orders are closed within promised timelines Track usage support fulfillment invoicing and measure OTIF Manage Supplier Pick-Up Plans and ensure Pick-Up SLAs are met Drive delivery plans based on internal KPIs to achieve higher product adoption customer satisfaction and overall OTIF Handle product fulfillment or process-related queries from customers on the platform Coordinate end-to-end order status tracking from Supplier Pickups to Delivery Order Life Cycle Produce regular status and quarterly activity reports for Moglix leadership Manage support issues and escalations for Moglix customers Key Stakeholders With Purpose Internal Sales Account Management Supply-chain teams To ensure order fulfillment Customer NPS External Suppliers To ensure order fulfillment Qualification Experience Essential Desirable Work Experience 2 years of experience in supply operations vendor management order fulfillment or logistics in B2B industrial or e-commerce sectors Essential Knowledge Skills Experience in vendor management Essential Strong experience in vendor and supplier management High level of ownership and accountability Excellent communication coordination and problem-solving skills Essential Education Graduate in Engineering Operations Supply Chain Equivalent Essential Job Types Full-time Permanent Pay Up to 35 000 00 per month Benefits Health insurance Life insurance Provident Fund Ability to commute relocate Pimpri Pune Maharashtra Reliably commute or planning to relocate before starting work Required Application Question s What is your current salary What is your expected salary Experience Order Management 1 year Required Order Tracking 1 year Required Inventory management 1 year Required Work Location In person

📌 Executive – Supply Operations (Maharashtra)
🏢 Important Group
📍 Maharashtra