Job Title Senior Executive - Soft Service Summary Sr Executive with strong hospitality experience and preferably Facility Management exposure The role involves billing preparation MIS reporting client coordination and supporting daily soft services operations About the Role - Prepare monthly billing cost sheets validate vendor invoices - Generate daily weekly monthly MIS attendance manpower consumption SLA KPI - Act as client-facing representative for updates escalations communication - Support soft services operations housekeeping pantry helpdesk documentation - Ensure high grooming standards and customer service excellence About You - Graduate BHM Graduate preferred - Hospitality background required Facility Management experience preferred - Strong MS Excel reporting skills - Excellent communication grooming client-handling capabilities Why join Cushman Wakefield As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman Wakefield means you will benefit from Being part of a growing global company Career development and a promote from within culture An organisation committed to Diversity and Inclusion We re committed to providing work-life balance for our people in an inclusive rewarding environment We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions We focus on career progression and foster a promotion from within culture leveraging global opportunities to ensure we retain our top talent We encourage continuous learning and development opportunities to develop personal qualified and technical capabilities and we reward with a comprehensive employee benefits program We have a vision of the future where people simply belong That s why we support and celebrate inclusive causes not just on days of recognition throughout the year but every day We embrace diversity across race colour religion sex national origin sexual orientation gender identity or persons with disabilities or protected veteran status As part of our ongoing commitment to RAP Aboriginal or Torres Strait Island Islanders are highly encouraged to join us For AUS only We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it If you want to live it too join us INCO Cushman Wakefield