Job Title MIS Executive Job Type Full-time Work Location In-Person Benefits Provident Fund Position Overview We are looking for a meticulous and customer-focused MIS Executive to join our team The ideal candidate should have a strong understanding of company policies and procedures and be capable of assisting customers with policy-related queries The role also involves identifying and resolving technical pharmaceutical and diagnostic errors as well as maintaining dashboards and handling customer communication Key Responsibilities1 Policy Assistance Assist customers in understanding and adding policies Provide transparent guidance and clarification on policy-related queries 2 Technical Error Handling Analyze technical errors Transfer unresolved issues to the respective department for timely resolution 3 Pharmaceutical Error Resolution Address medication-related inquiries and concerns Provide accurate guidance on medicine-related doubts and issues 4 Diagnosis Error Management Handle location discrepancies and doctor availability issues Process and verify reimbursement requests efficiently 5 Dashboard Maintenance Create and maintain weekly dashboards for performance tracking and reporting 6 Microsoft Outlook Excel Use Microsoft Outlook for professional communication Work extensively on Excel for data management reporting and analysis 7 Customer Query Handling Address customer queries via calls emails and face-to-face interactions Ensure timely and accurate responses to all customer inquiries Qualifications Skills Bachelor s degree in Business Administration Information Systems or related field Experience in a similar MIS or operations role insurance or healthcare preferred Strong understanding of company policies and operational workflows Proficiency in Microsoft Office Suite especially Outlook Excel Strong analytical and problem-solving abilities Excellent verbal and written communication skills Ability to multitask prioritize and meet deadlines Customer-focused approach with strong attention to detail Additional Requirements Adaptability to evolving processes and proactive problem-solving Ability to work independently and as part of a team Experience handling sensitive customer information with confidentiality How to Apply Interested candidates can share their resumes at (phone hidden) recruiter26 watchyourhealth com Job Type Full-time Pay 15 000 00 - 18 000 00 per month Benefits Provident Fund Work Location In person

📌 Mis Executive – Hyderabad (experienced) (Telangana)
🏢 Watchyourhealth.com India Private
📍 Telangana