Lead the telesales team and manage daily outbound calling operations - Set and monitor individual calls sales targets and team sales targets - Support team members on live calls to close sales and resolve client queries when needed - Maintain high call quality and adherence to sales systems - Ensure that each Sales Agent is coached on How to sell our online product services - Conduct daily and weekly review meetings to track progress plan instant actions - Identify performance gaps and provide individual coaching to improve results - Motivate the team to achieve business goals a positive work culture - Report sales performance and implement feedback ideas for growth - Ensure client satisfaction with prompt and professional service - Lead train and supervise the telesales team to ensure daily targets and KPIs are achieved - Develop effective sales scripts call strategies and communication frameworks - Monitor team performance through daily weekly reports and implement improvement plans - Drive revenue growth by identifying new sales opportunities and customer segments - Ensure adherence to quality standards and maintain excellent customer handling practices - Conduct regular coaching mentoring and training sessions for the team - Coordinate with marketing and operations for lead generation customer follow-up and smooth sales processes - Maintain solid product knowledge and ensure team members are well-informed - Handle escalated customer issues and ensure quick resolutions - Prepare sales forecasts performance dashboards and management reports ref updazz com

📌 Manager - Telesales (3-5 Yrs) Mumbai/hyderabad/bangalore (telesales/inside Sales/bpo)
🏢 Bosontech IT Services Private
📍 India