Responsibilities Act as the on-site travel customer service representative at the client s office managing all day-to-day corporate travel needs including flights hotels bus train cabs visas travel insurance and related services Handle urgent and last-minute bookings or changes with minimal turnaround time Prepare weekly monthly travel reports for the client s management team Manage end-to-end visa services of customers Handle customer inquiries and resolve issues in a timely and professional manner Updating daily activities in the project management tool Raising customer queries where there is dependency of any internal team member Communicating coordinating with internal external stakeholders Stay updated with industry trends and changes in regulations to ensure operational compliance Contribute to the overall operational efficiency and effectiveness of the organization Qualifications Prior experience in an onsite implant travel desk role preferred Strong customer service orientation and ability to interact with senior stakeholders Problem-solving mindset to handle travel disruptions and escalations Previous experience in travel customer service is preferred Good knowledge of visa-related nuances Knowledge of operating travel Global Distribution System GDS preferred Excellent attention to detail and accuracy in performing tasks Proficient in using operational tools software and systems Strong communication skills both written and verbal Ability to work well in a fast-paced and energetic environment Knowledge of regulatory compliance and industry best practices Comfortable with MS tools especially Excel Location Bellandur Working days Mon-Fri Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund