Work Schedule Standard Mon-Fri Environmental Conditions Laboratory Setting Office Key Responsibilities Facility Operations Support Assist in coordinating the operation and maintenance of the facility s technical systems including HVAC plumbing electrical fire safety and mechanical systems Support the planning and execution of regular preventive maintenance and repairs to minimize downtime and system failures Respond to facility-related issues begin problems and ensure timely resolutions Maintain system performance ensuring all equipment operates according to manufacturer guidelines and safety standards Team Support Supervision Assist in leading and mentoring the facilities maintenance team ensuring they have the resources and mentorship to perform their roles Help coordinate daily work schedules and ensure tasks are appropriately assigned based on priorities Promote a collaborative and positive team culture encouraging open communication and team development Do mentorship and assistance to team members on technical challenges and fixing Facility Maintenance of Life science R D Labs Develop and implement maintenance programs SOPs and SOWs to ensure the reliability and efficiency of facilities equipment and systems Collaborate with vendors to ensure comprehensive facility management Lead single or multiple facility operations aligning with established protocols tools and processes Ensure operations and infrastructure are maintained to the highest level including internal and external building components Soft Skills Customer Service Act as a key point of contact for internal staff contractors and external vendors providing excellent customer service and addressing inquiries in a timely manner Apply strong communication and social skills to facilitate clear and effective conversations between various teams collaborators customers and service providers Resolve facility-related issues in a customer-centric manner ensuring minimal disruption to operations and improving tenant happiness Health Safety Compliance Assist in ensuring compliance with safety standards building codes and regulations Participate in safety audits and inspections to identify hazards and ensure corrective actions are taken Promote safety by encouraging team members to carry out to safety guidelines and procedures Maintenance Reporting Documentation Support in maintaining accurate records of service requests maintenance activities repairs and system inspections Support in producing reports for management that critical metrics such as uptime repair expenses and maintenance timetables Help in ensuring that documentation for compliance purposes is up-to-date and readily accessible Project Management Assistance Provide support in facility-related projects including upgrades installations and renovations Assist in project timelines budgets and work to ensure they align with company goals Collaborate with project managers and other collaborators to ensure project success Skills Qualifications Bachelor s degree in electrical engineering or related technical field equivalent experience Strategic problem solver with solid analytical and problem-solving skills Excellent oral written communication skills with a customer service focus 6 years in Facility Management Experience in planning scheduling budgeting resourcing and completing technical services including MEP fire furniture etc Facilities management or technical certifications e g CFM HVAC LEED are an advantage