Project Role Infra Tech Support Practitioner Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware software support and implement technology at the operating system-level across all server and network areas and for particular software solutions vendors brands Work includes L1 and L2 basic and intermediate level troubleshooting Must have skills Unified Communication and Collaboration Implementation Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As an Infra Tech Support Practitioner you will engage in a dynamic environment where you provide ongoing technical support and maintenance for both production and development systems Your typical day involves addressing various technical issues ensuring the smooth operation of software products and implementing technology solutions across multiple platforms You will work closely with team members to troubleshoot and resolve hardware and software challenges contributing to the overall efficiency of the organization Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the documentation of technical processes and solutions to enhance team knowledge - Engage in continuous learning to stay updated with the latest technologies and best practices Qualified Technical Skills - Must To Have Skills Proficiency in Unified Communication and Collaboration Implementation - Strong understanding of network protocols and configurations - Experience with troubleshooting hardware and software issues - Familiarity with various operating systems and server environments - Ability to implement and support collaboration tools effectively Additional Information - The candidate should have minimum 3 years of experience in Unified Communication and Collaboration Implementation - This position is based at our Kolkata office - A 15 years full time education is required 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Infra Tech Support Practitioner (Kolkata)
🏢 Accenture
📍 Kolkata