Job Summary We are seeking a detail-oriented and customer-focused Reservation Executive to join our car rental team The ideal candidate will be responsible for handling customer inquiries processing rental bookings coordinating with fleet and operations teams and ensuring a smooth reservation experience for all clients Key Responsibilities Respond promptly to customer inquiries via phone email chat or in person Make and manage vehicle reservations using the company s booking system Suggest suitable vehicles based on customer requirements and availability Coordinate with fleet and operations teams to ensure timely vehicle availability and delivery Confirm bookings modify reservations and handle cancellations or no-shows Maintain accurate records of reservations and customer interactions Resolve customer complaints or escalate them to the relevant department when necessary Ensure compliance with company policies and rental procedures Requirements bachelor s degree hospitality or related field Proven experience in a reservations front office or customer service role preferably in car rental travel or hospitality industry Strong communication and interpersonal skills Proficiency in reservation systems and MS Office Excel Word Outlook Ability to multitask and remain calm under pressure Willingness to work flexible hours including weekends or holidays Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Commuter assistance Flexible schedule Provident Fund Schedule Day shift Morning shift Ability to commute relocate Current Delhi Delhi Reliably commute or planning to relocate before starting work Required Experience total work 1 year Required Work Location In person Expected Start Date 31 07 2025

📌 Reservation Executive (New Delhi)
🏢 Indian Travel House Private
📍 New Delhi