Job Title Customer Support Data Entry Executive About the Role We re on the lookout for a sharp detail-oriented and customer-friendly individual to join our growing team at Starcap Wellness Private Limited In this hybrid role you ll be the bridge between our customers and internal teams ensuring smooth communication accurate data handling and top-notch support If you re a fast learner with a keen eye for detail and a calm solution-focused mindset-we want to meet you Key Responsibilities Respond promptly and professionally to customer queries via phone email or WhatsApp Handle order-related concerns returns replacements and basic product information Enter update and maintain accurate data across internal systems orders customer info logs Coordinate with warehouse logistics and operations teams to ensure timely resolutions Track support metrics like response times issue resolution and customer feedback Maintain records of interactions and follow up as needed for unresolved cases Assist in preparing weekly monthly reports for management review Suggest improvements based on customer feedback and recurring issues Requirements 0-2 years of experience in customer support backend operations or data entry Proficiency in MS Excel Google Sheets and basic CRM tools Strong written and verbal communication skills High attention to detail and accuracy in data entry Ability to multitask and stay organized under pressure A customer-first attitude with empathy patience and ownership Prior experience in a D2C FMCG or wellness brand is a plus Preferred Profile Graduate or pursuing graduation in any stream Comfortable working in a fast-paced startup-like environment Female candidates encouraged to apply What You ll Get Exposure to a rapidly growing health wellness brand A chance to work across departments and grow your skill set A collaborative work culture that encourages learning and feedback Opportunities for performance-based incentives or full-time absorption Job Types Full time Permanent Pay 10 000 00 - 20 000 00 per month Benefits Provident Fund Language English Preferred Work Location In person

📌 Customer Support & Data Entry Executive (New Delhi)
🏢 Starcap Wellness
📍 New Delhi