You Lead the Way We ve Got Your Back At American Express our culture is built on a 175-year history of innovation shared values and leadership behaviours and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express Team Description American Express US Consumer Services USCS is responsible for our suite of consumer products services and experiences in the U S including our premium cobrand cash back and lending portfolios Membership Rewards Global Travel Lifestyle Services the Centurion Lounge network our Global Dining and Resy businesses U S Consumer Banking and best-in-class marketing programs across customer prospect and partner channels The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day The USCS Data Office is responsible for bringing USCS critical data elements and applications in compliance to American Express Data Management Policies Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles Role Description As a Manager - Data Governance within US Consumer Services USCS you are a key member in activating and stewarding USCS data to be a more strategic enterprise asset The USCS Data office is part of the data governance data management framework lead by Enterprise Data Office EDO You will be closely working with EDO and you will partner with product and technology subject matter experts SMEs and our Data Custodian team to mature our enterprise data management capabilities and execute the data governance strategy within the scope of the USCS Data Office As a Data Steward Delegate you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains business units You are responsible for identifying critical data maintaining data definitions classifying data supporting data sourcing usage requests measuring Data Risk Controls and confirming Data Incidents are remediated You will partner across various business units technology teams and product platform teams to define and implement the data governance strategy supervising and leading data quality resolving data platform issues and driving consistency usability and governance of specific product data across the enterprise This work is foundational for unlocking valuable business insights improving overall data quality and usability and establishing and then maintaining compliance with American Express Enterprise Data Management Operating Policy and the Enterprise Data Risk Management Policy Primary Responsibilities Responsible for supporting the Data Steward in identifying data incidents performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback Responsible for holistic platform data quality monitoring including but not limited to key reports Assist in the identification of data risk working with upstream data providers downstream business partners as well as technology teams Support the Data Steward in in the establishment maintenance and testing of controls to manage data risk within their business unit Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements Collaborate with and influence product managers to ensure all new use cases are managed according to policy If needed partner with legal compliance and control management to account for and uphold diverse privacy and compliance requirements across geographies Minimum Qualifications Advanced verbal and written communication leadership organizational interpersonal presentation and problem-solving skills Proven track record of understanding business challenges and strategies connecting those to data and capabilities and driving meaningful improvements in business value through data management and strategy Proven track record of documentation skills and transparency Enjoyment of understanding and documenting details in a way that other colleagues can benefit Ability to put enterprise thinking first connect the role s agenda to enterprise priorities and balance the needs of customers partners colleagues shareholders Demonstrated learning agility ability to make decisions quickly and with the highest level of integrity Willingness to test learn fail and improve Must have a positive collaborative leadership style with colleague and customer first mindset Preferred Qualifications Bachelor s degree in business analytics information systems computer science engineering or any other data-related field 2 years of work experience relating to the creation and execution of formal data governance and or data management programs Intermediate competency in SQL Python or other programming language Ability to work with white space to design and execute solutions to solve complex challenges Strong working knowledge of current and upcoming data governance data management and data product techniques and trends with a point of view on the evolving concepts and best practices Program management experience with stakeholders across a diverse global set of business units Experience working within the Collibra Data Intelligence Platform MANTA or other similar Data Governance tools ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Versatile working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations

📌 Manager - Data Governance & Management (Haryana)
🏢 American Express
📍 Haryana