Designation LEAD CONSULTANT No of Positions 1 Skill Primary Microsoft Dynamics APPS -Customer Engagement-Technical-MsD-Microsoft Dynamics 365 Job Family Development Posting About HCLTech HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a broad portfolio of technology services and products We work with clients across all major verticals providing industry solutions for Financial Services Manufacturing Life Sciences and Healthcare Technology and Services Telecom and Media Retail and CPG and Public Services We re powered by our people a global diverse multi-generational talent - representing 161 nationalities whose unique spark perspective and boundless passion drive our culture of proactive value creation and problem-solving Our purpose is to bring together the best of technology and our people to supercharge progress for everyone everywhere our clients partners their stakeholders communities and the planet As a company we are deeply focused on accelerating our ESG agenda We are also creating technology-enabled sustainable solutions with and for our clients and partners We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible inclusive and beneficial to all our stakeholders in the long term We have committed to achieving net zero by 2040 To learn more about how we can supercharge progress for you visit Dynamics CRM Senior Technical Lead Job Summary The Senior Technical Lead in CRM D365 CE OOTB Configuration Cust will be responsible for overseeing and leading technical teams to deliver high-quality CRM D365 CE solutions The main objective is to ensure the successful implementation customization and configuration of CRM D365 CE OutoftheBox functionalities to meet the specific needs of the organization 1 Key Responsibilities 1 Lead and manage technical teams in the design development and implementation of crm d365 ce solutions 2 Define and implement best practices for crm d365 ce outofthebox configurations and customizations 3 Collaborate with stakeholders to gather requirements and provide technical expertise in crm d365 ce solution design 4 Perform system analysis troubleshooting and debugging to ensure smooth operation of crm d365 ce systems 5 Provide guidance and mentorship to junior team members to enhance their technical skills and capabilities 6 Stay updated on the latest crm d365 ce trends updates and features to propose innovative solutions Skill Requirements 1 Strong proficiency in crm d365 ce outofthebox functionalities configurations and customizations 2 Extensive experience in leading technical teams and managing crm d365 ce implementation projects 3 In-depth knowledge of crm d365 ce architecture data models and integration capabilities 4 Excellent problem-solving skills and ability to analyze complex crm d365 ce issues 5 Solid communication skills to effectively collaborate with cross functional teams and stakeholders 6 Ability to prioritize tasks meet deadlines and deliver high-quality crm d365 ce solutions Certifications Microsoft Certified Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred Skill Level 3 Secondary Skill 1 Data Fabric-Azure-Azure Data Factory ADF Skill Level 3 Secondary Skill 2 Microsoft Dynamics APPS -MsD-General-Tools and Standards-SSIS KingswaySoft Skill Level 3 Secondary Skill 3 Technical Skills APPS -Datawarehouse-Extract Transform Load ETL Automation Skill Level 3 Secondary Skill 4 Technical Skills APPS -Databases-RDBMS-Microsoft SQL Server

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