Place outbound calls to raw leads and or potential prospects - Communicate engage with and explain about the product and services offered - Convert raw leads and or potential prospects into interested customers and close as sales - Follow the script Identify customers needs clarify information and provide solutions and or alternatives - Use of a very natural flair to provide prospects and customers with information about the products and services without sounding robotic or rehearsed - Demonstrate an aptitude for sales be able to handle all queries customer concerns and always close - Quickly address customer concerns and questions and overcome potential roadblocks in the sales conversation Seize opportunities to upsell products when they arise - Apply and be able to establish a positive rapport during all customer interactions regardless of the outcome of the call - Be patient and understanding in all customer interactions Communicate effectively and professionally in all forms of communication with customers and with everyone in the organization as well - Follow up with potential customers in a timely manner if necessary - Meet Productivity Goals and any other Targets as set by the organization from time to time - Manage sensitive customer data in a very careful manner ensuring complete adherence to the organization s data protection and compliance rules at all times Multi-task frequently by updating records in a system while conversing with customers - Maintain complete adherence to all policies and procedures set by the organization ref updazz com