REMOTE IT Intern Full Time ARDEM Data Services Private Limited UNIT No B-1 5th Floor 504 505 DLF MY PAD Vibhuti Khand Gomti Nagar Lucknow - 226010 India Telephone (phone hidden) Email Recruitment ARDEMDataServices ardem com Department Information Technology Location Remote India Schedule Full-time Work Mode Work From Home WFH Educational Qualification B Tech IT M Tech IT Shift Rotational Shifts 6am to 3pm 2pm to 11pm and 10pm to 7am Role Summary The IT Intern will support day-to-day IT operations and assist in maintaining the organization s IT infrastructure This role provides structured exposure to desktop support cloud platforms user management server infrastructure and IT security practices under the guidance of senior IT team members Key Responsibilities Assist in troubleshooting and resolving basic desktop software hardware and network-related issues under supervision Support user account management activities using Azure Entra ID Azure Active Directory Active Directory and Microsoft 365 Assist the IT team in configuring monitoring and supporting AWS cloud services including EC2 S3 IAM and WorkSpaces Support maintenance and monitoring of on-premises server infrastructure internal applications and email services Assist with data backups basic disaster recovery tasks and implementation of security procedures in line with company policies Create update and maintain technical documentation SOPs and knowledge base articles Collaborate with internal teams to support system upgrades IT infrastructure improvements and ongoing IT projects Adhere to company IT policies data security standards and confidentiality requirements Required Skills Competencies Basic understanding of IT infrastructure networking concepts and operating systems Familiarity with cloud platforms such as AWS and or Microsoft Azure Fundamental knowledge of Active Directory and user access management Strong willingness to learn and adapt to new technologies Valuable analytical problem-solving and communication skills Ability to work independently in a remote environment Technical Requirements Personal laptop desktop with required specifications Reliable internet connectivity to support remote work Learning Development Opportunities Hands-on exposure to enterprise IT environments Practical experience with cloud technologies and infrastructure support Mentorship from experienced IT professionals Opportunity to develop technical documentation and operational skills Additional Requirements This opportunity enhances your work life balance with allowance for remote work To be successful your computer hardware and internet must meet these minimum requirements Laptop or Desktop Operating System Windows Screen Size 14 Inches Screen Resolution FHD 1920x1080 Processor I5 or higher RAM Minimum 8GB Must Type Windows Laptop Software AnyDesk Internet Speed 100 MBPS or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada We are growing rapidly We are constantly innovating to become a better service provider for our customers We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company NOTE ARDEM will never ask for any personal information or banking information during the hiring process for any data entry processing type of work If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs - this is fraud Please disregard and refer to ARDEM s Careers page for all open job positions We apologize for any inconvenience caused by such acts