Customer Service Representative - English Voice Your potential has a place here with TTEC s award-winning employment experience As a Customer Service Representative working remotely you ll be a part of bringing humanity to business experienceTTEC What You ll be Doing Do you have a passion for helping others and giving them peace of mind You ll work to resolve the customers inquiries whether it s getting answers for customers quickly consulting on products with compassion or resolving their issues with a smile You ll be the difference between their customer experience being just average or exceptional facilitating effortless resolution You ll report to a Team Lead You ll contribute to the success of the customer experience as well as the overall success of the team During a Typical Day You ll Answer incoming calls from U S -based customers for the largest home improvement retailer in the United States Provide accurate valid and complete information by using the right tools methods and processes Some upselling of products or services to existing customers may be required What You Bring to the Role Fluent in English B2 level Minimum 1 year of US voice customer service experience required High school diploma or equivalent Proficiency in using computer systems and software applications Professionalism positivity and a supportive attitude while being eager to learn new skills and processes Comfortable working in 24o7 environment What You Can Expect Competitive compensation package with a monthly base salary and performance bonus opportunity And we have a healthy benefits package based on your position that could include PTO tuition reimbursement health and wellness incentives Knowledgeable encouraging supporting and present leadership An inclusive culture and community minded organization where giving back is encouraged Growth opportunities and lots of learning opportunities for aspiring minds About TTEC Our business is about making customers happy That s all we do Since 1982 we ve helped companies build engaged pleased profitable customer experiences powered by our combination of humanity and technology On behalf of many of the world s leading iconic and disruptive brands we talk message text and video chat with millions of customers every day These exceptional customer experiences start with you TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams We strive to reflect on the communities we serve by not only delivering amazing services and technology but also humanity We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work As a global company we know diversity is our strength It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way Primary Location India-Punjab-Mohali Job Customer Care Representative

📌 Customer Service Representative – English Voice (Punjab)
🏢 TTEC
📍 Punjab