JOB DESCRIPTION Position Laboratory Manager Reporting to Diagnostic In-Charge Role Purpose To lead and manage all operations of the Pathology Laboratory ensuring accurate timely and protected diagnostic services in compliance with NABH ISO and NABL and statutory standards while building a competent disciplined and patient-centric laboratory team Job Responsibilities Ensure accuracy reliability and timeliness of all laboratory results Implement and monitor quality control and quality assurance systems Maintain NABH ISO and NABL and regulatory compliance for all laboratory processes Lead internal audits corrective actions and continuous improvement initiatives Ensure patient safety sample integrity and bio-medical waste compliance Oversee end-to-end lab operations sample collection processing reporting and dispatch Ensure adherence to TAT Turnaround Time benchmarks across all tests Manage equipment uptime calibration validation and maintenance schedules Ensure availability of reagents consumables and proper inventory control Coordinate with clinical departments for seamless diagnostic support Lead mentor and evaluate Pathologists Technicians and Support Staff Ensure structured induction competency assessment and ongoing training Build a culture of discipline accountability and service excellence Prepare duty rosters and ensure optimal staffing across shifts Ensure all SOPs manuals and records are current and implemented Maintain documentation for NABH ISO and NABL inspections and statutory audits Track and report quality indicators TAT errors repeats complaints etc Lead incident reporting root cause analysis and preventive actions Oversee and ensure technicians communicate clearly and consistently regarding test protocols and the reporting of critical values Supervise patient handling processes and manage clinician escalations to guarantee timely resolution of laboratory service concerns 98 adherence to TAT benchmarks Zero critical NABH non-conformities Reduction in repeat tests and reporting errors 100 staff competency coverage for assigned roles Equipment uptime 95 Timely closure of audit findings and incidents MSc or equivalent in Pathology Medical Laboratory Sciences Qualification in Six Sigma Advanced Laboratory Quality Assurance Courses Minimum 10 - 15 years of laboratory experience including 3-5 years in a leadership role Strong knowledge of NABH standards and laboratory quality systems Competencies required Knowledge skills attitude Knowledge Laboratory Quality Compliance Understanding of regulatory standards accreditation requirements and quality assurance protocols Clinical Coordination Familiarity with clinical workflows patient care pathways and inter-departmental communication Skills Leadership Team Development Ability to mentor coach delegate and build cohesive teams Problem Solving Decision-Making Analytical thinking root cause analysis and structured decision-making techniques Operational Excellence Applying process improvement tools and managing resources efficiently Clinical Coordination Effective scheduling coordination of multidisciplinary teams and ensuring smooth patient care delivery Documentation Discipline Skill in accurate data entry report preparation and maintaining compliance-ready records Attitudes Ethical Professional Conduct Integrity accountability respect for confidentiality and commitment to professional standards Laboratory Quality Compliance Commitment to accuracy safety and continuous improvement If you meet the above qualifications and are interested in this opportunity please submit your resume at hr holyfamilyhospital in deputyhr holyfamilyhospital in or call 022- 62670 344 Current CTC Excepted CTC Notice Period Job Type Full-time Pay 40 000 00 - 45 000 00 per month Benefits Provident Fund Work Location In person

📌 Laboratory Manager (Maharashtra)
🏢 Holy Family Hospital, Bandra
📍 Maharashtra