Date Posted 2025-10-06 Country India Location Wester Region - 9th Floor Magnus Tower Mindspace Link Road Malad West MUMBAI-400064 India 1 Technical ExpertiseStrong proficiency in both electrical and mechanical systems Conduct analytical surveys of breakdown callbacks Prepare field processes and documentation for standardization Active involvement in FOD SIT and major projects Lead Turn-back resolutions for pilot units Provide engineering and technical support to Service MOD and New Equipment teams Apply quality techniques and maintain high technical standards Collaborate with field operations for data collection analysis and improvement actions Generate and monitor management reports and Field Quality KPIs Drive system improvements and new developments Apply analytical and problem-solving methods Conduct site visits across Mumbai Thane and Navi Mumbai for service support Demonstrate familiarity with elevator installation processes Read and interpret technical drawings and schematics Independently troubleshoot field issues of any type Support to NE units issue 2 Audit NIS InspectionConduct service unit audits and follow up on ACRs from the service team Complete NIS and RNIS inspections for new units Share Audit NIS inspection reports with relevant team members 3 TrainingConduct classroom training for field employees Deliver on-the-job training to field staff Organize and lead worst unit training sessions Develop and deliver Field Training Modules 4 PUI Completion PMT Readings AnalysisSupport and coordinate with adjusters to complete PUI activities for new units Demonstrate familiarity with ride quality adjustments and measuring tools Perform analysis of PMT readings for performance evaluation 5 Communication skills Good communication and interpersonal skills If you live in a city chances are we will give you a lift or play a role in keeping you moving every day Otis is the world s leading elevator and escalator manufacturing installation and service company We move 2 4 billion people every day and maintain approximately 2 4 million customer units worldwide the industry s largest Service portfolio You may recognize our products in some of the world s most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers We are 72 000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company When you join Otis you become part of an innovative global industry leader with a resilient business model You ll belong to a diverse trusted and caring community where your contributions and the skills and capabilities you ll gain working alongside the best and brightest keep us connected and on the cutting edge We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs Today our focus more than ever is on people As a global people-powered company we put people - passengers customers and colleagues - at the center of everything we do We are guided by our values that we call our Three Absolutes - prioritizing Safety Ethics Quality in all that we do If you would like to learn more about environmental social and governance ESG at Otis click here Become a part of the Otis team and help us Buildwhatsnext Otis is An Equal Chance Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law To request an accommodation in completing an employment application due to a special need or a disability please contact us at careers otis com