About Us Nucleus Software has been providing Products and Services to various Global and Regional Financial institutions from past 39 years As a pioneer IT service provider Nucleus carry deep banking domain expertise and experience on latest technological trends Nucleus s developed platforms powers the operations of more than 200 financial institutions in 50 countries supporting multiple business vertical s accessible through Mobile and internet channels Their platform supports retail banking corporate banking cash management internet banking automotive finance other business areas Our software powers the operations of more than 200 Financial Institutions in over 50 countries supporting retail lending corporate banking cash management mobile and internet banking automotive finance and other business areas 39 years of focused expertise in banking and financial services Entrusted by Global and Regional banks as a preferred partner for bank s Traditional to Transformative journey Driving large Digitalization programs for various banks using Data Science Cloud AI ML DevOps RPA based solutions An organization with an Employee First outlook 100 referenceable Services customers with perfect or close to perfect C-SAT scores Recognized as a Great Place to Work by a global research organization We are seeking an experienced and results-driven Sales Manager to drive strategic account growth and customer success in MEA Region The ideal candidate will combine enterprise sales acumen with account management expertise owning end-to-end client relationships from lead generation and acquisition to delivery oversight renewals and expansion This individual will act as a trusted advisor to clients ensuring satisfaction retention and value realization while achieving revenue growth and account profitability targets JOB RESPONSBILITIES Business Development Sales Identify qualify and convert new business opportunities for Nucleus s products and services e g FinnOne Neo FinnAxia IT Services Generate and manage a robust pipeline of Sales Qualified Leads SQLs to meet revenue targets USD 2M annual target or as defined Execute the complete sales cycle lead generation qualification pitch proposal negotiation and closure Collaborate with Marketing for campaigns events ABM initiatives and lead generation activities Develop customized value propositions presentations and proposals aligned with client needs Analyze regional markets competition and trends to formulate and execute sales strategies Account Management Customer Success Own the end-to-end customer relationship ensuring satisfaction retention and engagement Drive Voice of Customer VOC NPS improvements and proactive management of at-risk RED accounts Manage renewals upselling and cross-selling opportunities Plan and lead customer engagement activities such as events meetups and milestone celebrations Ensure seamless onboarding of current clients and transition to delivery teams Act as a single point of contact between customer stakeholders and internal delivery teams Account Strategy Growth Develop and execute account growth plans aligned with customer and organizational goals Drive account retention and risk mitigation initiatives Identify opportunities for recent solution areas and change requests to expand account footprint Track account performance metrics renewals revenue realization and profitability Contract Financial Governance Oversee AMC renewals contract addendums and payment follow-ups Ensure compliance with contractual obligations and accurate documentation Track and report account-level financials aging and profitability Coordinate with Finance Legal and Delivery teams for smooth contract governance Delivery Program Excellence Oversee program delivery and ensure adherence to timelines budget and quality standards Track project financials resource utilization and delivery KPIs Coordinate with cross-functional teams to ensure customer expectations are met and exceeded Monitor program progress using Microsoft Project MSP and related tools Relationship Building Market Engagement Build trust-based relationships with CXO-level stakeholders customers and partners Serve as a strategic liaison ensuring alignment between customer objectives and Nucleus s offerings Participate in industry events webinars and customer forums to strengthen brand visibility and engagement Gather and share market intelligence and customer insights with product and leadership teams Requirements Skills 18 years of total experience in Enterprise Sales Account Management within Software IT Services BFSI domain Proven track record of managing large enterprise accounts and achieving sales targets Strong knowledge of banking and financial services industry and digital transformation trends Proficiency in Project Program Management Contract Governance and Customer Relationship Management Hands-on experience with MS Project CRM tools and financial tracking Excellent communication stakeholder management and negotiation skills Ability to work independently while collaborating across business delivery and leadership teams Qualifications Bachelor s degree in engineering Computer Science Marketing or related field MBA PGDBM Sales Marketing preferred PMP certification preferred Benefits Future Career Progression Nucleus is well known for identifying nurturing and promoting the internal talent and having long mutually rewarding associations with its performing associates Our focus programs help our associates to continuously grow based on their capability performance and career aspirations Job Information Job Opening ID NUCLEUS 1796 Business Unit Name NEO SALES MEA Job Type Permanent Grade 10 Date Opened 11 11 2025 Number of Positions 1 Industry Product City NOIDA Province Uttar Pradesh Country India Postal Code 201309