Customer Service Greet patients and visitors in a friendly professional manner Provide information about services wait times and the facility s processes Answer phone calls schedule appointments and provide confirmation details Patient Registration Collect and verify patient information including personal details insurance information and medical history Ensure accurate data entry into the center s electronic records system Process and confirm insurance coverage and billing information Appointment Scheduling Schedule reschedule and confirm patient appointments for diagnostic imaging procedures Ensure the appointment calendar is up-to-date and properly coordinated Send appointment reminders via phone email or text Patient Support Provide instructions to patients regarding preparation for scans or procedures Assist patients in completing necessary forms and documentation Address patient inquiries and resolve any issues or concerns regarding their visit Record Keeping and Data Entry Maintain accurate patient records and ensure all necessary documents are completed and filed Enter patient information into the center s database system Coordination with Medical Staff Communicate effectively with radiologists technicians and other medical staff to coordinate patient care Ensure patient flow is smooth assisting in transferring patients to the appropriate rooms or imaging areas Administrative Tasks Perform routine clerical duties such as faxing photocopying and filing Handle billing inquiries and assist with payment collection processes Ensure the reception area is tidy well-organized and equipped with necessary supplies Compliance and Safety Follow all center protocols and regulatory standards regarding patient privacy and safety Stay up-to-date with any recent procedures or equipment that may affect the receptionist role Required Skills and Qualifications High school diploma or equivalent Associate s degree or relevant certification is a plus Previous experience in a receptionist or customer service role preferably in a medical or healthcare setting Strong verbal and written communication skills Proficiency in computer software including electronic health records EHR systems Attention to detail and excellent organizational skills Ability to multitask in a fast-paced environment Strong interpersonal skills with the ability to remain calm and compassionate under pressure Knowledge of medical terminology is a plus Preferred Qualifications Experience working in a medical imaging center radiology or similar healthcare environment Familiarity with medical billing and insurance processes A candidate with prior experience in Scan Centre is preferrable 2 to 5 years Job Types Full-time Part-time Pay 15 000 00 - 20 000 00 per month Work Location In person

📌 Front Desk Receptionist (Tamil Nadu)
🏢 Sunray Scans
📍 Tamil Nadu