Customer Success Associate Location Pune Freshers 20 000 - 25 000 CTC Experienced Up to 31 000 CTC Plus Attractive Incentives Experience Fresher Experienced Both can apply Working Days 6 days week 8-hour shift 1-hour break Shifts Male Rotational shifts 24x7 Female Fixed day shift About the Role We are hiring enthusiastic and customer-driven Customer Success Associates for our outbound domestic insurance process The role involves engaging with potential customers understanding their insurance needs and recommending suitable products while ensuring a positive customer experience Roles Responsibilities Handle outbound calls to potential customers for domestic insurance products Explain insurance plans features advantages and pricing clearly and professionally Understand customer requirements and offer suitable insurance solutions Build rapport and ensure excellent customer experience during every interaction Meet assigned sales service and productivity targets Maintain accurate CRM updates call logs and follow-up records Stay updated with product knowledge guidelines and insurance regulations Ensure compliance with quality standards and company policies Requirements Graduate in any discipline Freshers and experienced candidates can apply Preferred 1 year of experience in insurance sales or customer service Excellent communication and convincing skills Customer-focused approach with strong problem-solving ability Basic computer knowledge and ability to maintain CRM records Willingness to work in rotational shifts for males Benefits Competitive CTC with performance-based incentives Opportunity to grow in the insurance and customer success domain Supportive team environment and training support Job Type Full-time Pay 20 000 00 - 25 000 00 per year Benefits Health insurance Work Location In person

📌 Customer Success Associate (Maharashtra)
🏢 Visko Groups
📍 Maharashtra