Job Req ID 48189 Location Mumbai IN Function Technology IOT Cloud About Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce Job Purpose Data analyst role is strategic partner to Digital PO Delivery lead and functional POs in building deep customer insights and actionable using data and analytics tools Data analyst will spend 20 of his her time for reporting and 80 in insight generation which will help squad meet business KPIs In terms for key job purpose it will include- Analysis of user journeys Insights on improvement of user journeys Drive analytics adoption among key stakeholders for decision-making Drive implementation of analytics backed recommendations Analyst will be part of digital squad managing one or more digital assets app web Overseeing analytics implementation on digital products UAT of analytics implementation as needed Insights on release changes channel conversion marketing campaigns Digital vs Offline profile comparison of customer and creating single view of customer using data Design thinking familiarity with digital journey and analysis storytelling is key for success Key Result Areas Accountabilities Hypothesis testing Insights for improving overall funnel Cross-functional engagement Analytics tagging Testing Dashboarding Visualization Experience with SQL Python AI analytics is a plus Core Competencies Knowledge Experience Hands on Knowledge of Adobe Google Analytics or other similar tools Strong knowledge and understanding on digital customer behavior funnel management Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced workplace Good storytelling communication skills Ability to work effectively with cross-functional teams Integrity and process oriented individual Must have technical professional qualifications MBA optional Minimum of 2 to 4 years relevant experience essential in Online Digital organization with bank telecom ecommerce service delivery background Years of Experience Min 3 years experience Industries to look from Telco FMCG BFSI ecomm Ideal Organizations to look from Large digital banks ecomm companies telco digital product companies Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership