Job Title Fleet Rider Operations Executive Location Mumbai Field Role Experience 3-5 Years Industry Preference Swiggy Zomato Flipkart Dunzo Last-Mile Logistics About the Role We are looking for a proactive and field-focused Fleet Rider Operations Executive to manage end-to-end rider drivers responsible for UCO Used Cooking Oil pickups across Mumbai The role involves rider recruitment scheduling route planning performance tracking and ensuring smooth pickup operations with restaurants and partner outlets Key Responsibilities Fleet Rider Management Recruit onboard and manage a fleet of riders drivers for UCO pickups Train riders on processes documentation and safety standards Monitor rider attendance discipline and daily reporting Operational Route Planning Create plan and optimize daily pickup routes and schedules Ensure timely UCO pickup from restaurants cloud kitchens and food outlets Track completion of pickups delays and operational gaps Performance Monitoring Reporting Monitor rider performance productivity and cost efficiency Handle on-ground escalations and resolve operational issues promptly Maintain compliance of vehicle documents safety guidelines and quality standards Prepare and share daily weekly operational reports Coordination Communication Work closely with restaurant partners and internal teams for smooth coordination Address field challenges complaints or issues faced during pickups Support continuous improvement in logistics and field processes Experience Skills Required 3-5 years of experience in logistics fleet management in companies like Swiggy Zomato Dunzo Flipkart Zepto etc Strong people management and field operations coordination skills Excellent knowledge of Mumbai geography and route optimization Ability to handle field escalations with quick problem-solving Good communication negotiation and leadership capabilities Hands-on target-driven and comfortable working on the ground Ideal Candidate A field-oriented qualified who enjoys handling rider teams and on-ground activities Proactive disciplined and strong at process execution Able to independently manage daily operations and deliver timely results