Manage maintain and optimise the company s CRM system to ensure data accuracy and workflow efficiency - Design and execute automated customer journeys for onboarding policy renewals cross-sell and customer retention - Perform customer segmentation and generate insights from CRM data to support targeted campaigns and business decisions - Collaborate with sales marketing operations and service teams to ensure consistent and customer-focused communication - Track and report CRM performance metrics recommending improvements based on data-driven insights - Ensure compliance with internal policies industry regulations and data privacy standards ref updazz com
📌 Tim Insurance Surveyors - Customer Relationship Management Role (3-5 Yrs) Delhi Ncr (after-sales/customer Service)
🏢 TIM Insurance Surveyors
📍 Delhi
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