Role Overview The Support Executive GPS Telematics role involves providing exceptional technical support to customers experiencing issues with GPS and telematics devices You will be the go-to expert for diagnosing and troubleshooting problems guiding customers through solutions and ensuring devices function optimally Responsibilities Provide first-level support and troubleshooting for GPS and telematics systems Respond to customer inquiries via phone email or chat in a timely and professional manner Diagnose technical issues by analyzing symptoms and determining root causes Guide customers through step-by-step solutions and procedures Escalate complex issues to higher-level support teams or technical specialists Maintain detailed records of customer interactions and issue resolutions Collaborate with product development teams to report and resolve recurring issues Stay updated on the latest GPS and telematics technologies and system updates Qualifications Bachelor s degree in Information Technology Computer Science or a related field Freshers would be preferred Excellent problem-solving skills and attention to detail Strong communication skills both written and verbal Ability to work independently and manage time effectively Job Types Full time Fresher Pay 15 000 00 - 20 000 00 per month Benefits Provident Fund Education Bachelor s Required Experience Advanced Microsoft Excel 1 year Required Language English Required Location Indore Madhya Pradesh Required Work Location In person

📌 Support Executive (Madhya Pradesh)
🏢 Tracknovate Mobile Resource Management
📍 Madhya Pradesh