bout Polka TOTs Polka TOTs is a add short line about your company - e g a kids fashion lifestyle brand baby products company kids education activity platform - depending on your actual domain We are committed to delivering high-quality products services and creating delightful customer experiences Key Responsibilities Make outbound calls to potential and existing customers to promote Polka TOTs products services Handle inbound inquiries provide product service information and resolve customer queries Maintain and update customer databases with accurate details of calls and follow-ups Convert leads into sales by effectively pitching the offerings Achieve daily weekly monthly call and sales targets Follow communication scripts and guidelines to maintain professionalism and brand tone Build and maintain positive relationships with customers to encourage repeat business Coordinate with the sales and marketing team for lead management and feedback Requirements Skills Minimum qualification 12th Pass Graduate any stream Proven experience as a telecaller telesales representative or similar role preferred Excellent communication skills in Hindi and English knowledge of regional languages is a plus Strong persuasion and negotiation skills Ability to handle rejection and remain motivated Basic computer knowledge MS Office CRM tools Customer-oriented mindset with patience and problem-solving ability Benefits Attractive salary with performance-based incentives Opportunity to work with a growing brand in the kids segment Friendly and supportive work environment Growth and career development opportunities Job Types Full-time Permanent Fresher Pay 8 086 00 - 18 706 65 per month Perks Cell phone reimbursement Paid time off Ability to commute relocate Ahmedabad Gujarat Reliably commute or planning to relocate before starting work Required Language Hindi Preferred English Required Location Ahmedabad Gujarat Required Work Location In person