About Herb Soul Herb Soul is a growing Ayurveda and personal care brand offering natural products for health and wellness We are looking for a skilled Telecaller to handle customer interactions promote products and drive sales Role Overview The Telecaller will be responsible for reaching out to potential customers explaining product benefits and converting leads into confirmed orders The role requires strong communication skills a persuasive approach and the ability to build trust with customers while maintaining professionalism Key Responsibilities Make outbound calls to leads and existing customers to promote Ayurvedic products Explain product benefits usage and offers in a clear and convincing manner Handle customer questions address objections and build interest in the products Upsell and cross-sell related products to increase order value Maintain daily call logs follow-up schedules and sales reports Process orders accurately and ensure timely updates to the sales team Provide feedback from customers to improve product and service quality Required Skills Competencies Strong communication skills in Hindi and basic English regional languages are a plus Confident and pleasant telephone manner Ability to handle objections and convert hesitant customers Knowledge of upselling and cross-selling techniques Active listening and problem-solving ability Basic computer knowledge for maintaining call records and entering customer details Patience and empathy when dealing with different customer profiles Preferred Qualifications Minimum 12th pass or graduate in any field 0-3 years of telecalling or telesales experience experience in Ayurveda healthcare or FMCG is preferred Training in customer service or sales is an advantage Work Setup Tools Familiarity with CRM software Excel or call tracking systems is helpful Ability to work with lead sheets and follow a structured call process Personality Requirements Female candidate with a clear friendly and persuasive voice Self-motivated with a positive attitude toward sales Ability to stay calm under pressure and meet daily targets Compensation Fixed Salary 12000 - 15000 Incentives Performance Bonus Based on monthly sales and upselling targets Job Type Full time Pay 12 000 00 - 15 000 00 per month Work Location In person

📌 Telecaller Cum Sales Executive (New Delhi)
🏢 SYNAPSE CUBE
📍 New Delhi