JD Responsibilities Work with the customer Development DevSecOps and IT teams to ensure operational excellence and maximize the reliability and availability of client systems Collaborate with cross-functional teams DevSecOps Development IT to implement SRE principles throughout the software development life cycle Establish and manage Service Level Objectives SLOs and Service Level Indicators SLIs for critical services monitoring and maintaining performance against defined targets Implement and enhance observability alerting and incident response processes to proactively address issues and minimize downtime Architect and design highly scalable and available infrastructure solutions integrating best practices in reliability engineering and automation Drive continuous improvement initiatives by identifying bottlenecks and optimizing the infrastructure and application stack Develop and maintain documentation related to system architecture configuration and procedures Stay current with industry trends recommending and adopting new tools and practices to enhance system reliability Qualifications Must Have Skills Solid understanding of SRE principles and practices Strong understanding of full-stack observability with hands-on experience using Datadog Solid background in managing highly available and scalable infrastructure Experience with container orchestration platforms serverless architectures CI CD pipelines Azure DevOps Git Actions and Infrastructure as Code IaC implementations Ansible Terraform Pulumi Hands-on experience working with EKS Good to Have Skills Hands-on experience working with Amazon Cloud Services ECS Lambda EC2 API Gateway CloudFront SQS SNS etc Excellent problem-solving skills with the ability to troubleshoot complex issues in production environments Proficiency in scripting and automation using Python Typescript or Shell Relevant certifications in SRE DevOps Cloud etc are a plus Strong communication and leadership skills fostering effective collaboration with cross-functional teams About Virtusa Teamwork quality of life professional and personal development values that Virtusa is proud to embody When you join us you join a team of 27 000 people globally that cares about your growth one that seeks to provide you with exciting projects opportunities and work with state of the art technologies throughout your career with us Great minds great potential it all comes together at Virtusa We value collaboration and the team environment of our company and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence Virtusa was founded on principles of equal opportunity for all and so does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law All employment is decided on the basis of qualifications merit and business need