Job description About the Role We are seeking a qualified and result-oriented CRM Manager with 5 years of experience in real estate customer relationship management The ideal candidate will manage post-sales operations documentation collections and handovers ensuring a seamless and professional customer experience Key Responsibilities Manage new bookings documentation and CRM systems Generate demand letters receipts ledgers and MIS reports Coordinate with Legal Accounts and Site teams for agreement registrations reconciliations and NOCs Handle customer queries and support during agreement execution and handover stages Manage payment collections defaults and recovery processes Oversee flat shop handovers with quality checks and compliance Ensure post-sales support and complete documentation till possession Requirements Minimum 5 years of experience in CRM Real Estate industry preferred Strong knowledge of post-sales documentation agreements collections and compliance Excellent customer handling coordination and communication skills Proficiency in CRM software ERP SAP Farvision preferred Ability to handle multiple projects and stakeholders effectively What We Offer Competitive salary package Professional growth in a reputed real estate firm Agile and collaborative work culture Job Types Full-time Permanent Language English Preferred Work Location In person Job Types Full-time Permanent Pay 30 000 00 - 40 000 00 per month Language English Preferred Work Location In person