Company Description Visa is a world leader in payments and technology with over 259 billion payments transactions flowing safely between consumers merchants financial institutions and government entities in more than 200 countries and territories each year Our mission is to connect the world through the most innovative convenient reliable and secure payments network enabling individuals businesses and economies to thrive while driven by a common purpose - to uplift everyone everywhere by being the best way to pay and be paid Make an impact with a purpose-driven industry leader Join us today and experience Life at Visa Our systems and applications are exceedingly available and exceptionally performing We are into the business which touch everyone s pocket if card is being used for transaction Those transactions are happening within fraction of seconds In addition within a second thousands of transactions happen concurrently Our service is not limited to one junction we are in 200 countries Security is our prior concern We develop an environment which is reliable for transactions happening more than a trillion in value Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured Availability is ensuring to security Our environments are available round the clock As technology is changing day by day we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge We seek an experienced IT qualified to join us as a Site Reliability Engineer working in the Product Reliability Engineering function who will Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications products and services - including debit prepaid and risk lines of business Perform ongoing Proactive analysis of various authorization Api and UI based applications to detect potential problems and actively engage facilitate the discussion to find the best possible solution Work under direct supervision to ensure on-time delivery of projects and production support plans for upgrades enhancements and deployments Work closely with service partners such as product development engineering teams to seamlessly implement the innovative solutions to improve the reliability scalability and efficiency Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1 L2 peers Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection operations intelligent platform OIP Fault Isolation tool FIT across all Verifi products Participate in on-call roster to support business including off-hours Self-motivated and have excellent interpersonal and communication skills This is a hybrid position Expectation of days in office will be confirmed by your hiring manager Qualifications Basic Qualifications - Bachelors degree OR 1-2 years of relevant work experience Preferred Qualifications - 1 years of experience working with Java or NET based business critical transaction processing API or UI based applications Experience with one or more programming languages such as Python Java NET C PowerShell Bash scripting Experience with writing queries and working with MSSQL and MySQL databases Basic understanding of CI CD pipelines and tools like Jenkins chef etc Strong understanding of networking concepts protocols and architecture Basic understanding of ITIL concepts processes such as incident change problem management call triaging escalation procedures and such Basic understanding of Middleware components such as Kafka Hazelcast Qlik etc Basic understanding of container orchestration systems such as Kubernetes Basic understanding of monitoring logging and tracing tools such as Splunk Prometheus Grafana riverbed etc for troubleshooting and performance tuning Basic understanding of AI frameworks and libraries to further enhance the application resiliency and day to day operational tasks Prior experience with building tools to automate production support activities that enable efficiency and productivity of all operations groups Prior experience working in shift model in 15 7 environments Candidate should be comfortable communicating with technical and non-technical peer groups including Account Management Client Services and other technical platform and application support groups Strong work ethic self-starter ability to work in fast-paced team-oriented environment Additional Information Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law

📌 Site Reliability Engineer - Linux, Production Support(1-2 Yrs) (Bengaluru)
🏢 Visa
📍 Bengaluru