Role Overview The HR Parent Relations Officer will manage human resources functions and serve as a key communicator between parents and the management team This role ensures smooth HR operations while also supporting effective parent communication addressing concerns and building trust to enhance the overall child and family experience at the center Key Responsibilities 1 Parent Communication Relationship Management Act as the first point of contact for parents regarding center policies staff updates and general communication Coordinate between therapists management and parents to ensure clear and consistent updates Address and document parent concerns or feedback escalating to management when necessary Support parent engagement activities meetings and workshops 2 Recruitment Onboarding Manage end-to-end hiring process for therapists educators and support staff Conduct orientation and onboarding for new staff including sensitization to child and parent communication protocols 3 Employee Engagement Welfare Build a supportive workplace environment for staff Mediate in staff-parent communication challenges if required Organize staff recognition and welfare programs 4 Training Development Identify training needs both HR-related and parent-relations skills Arrange workshops for staff on communication child-safety and best practices 5 Compliance Policy Management Ensure compliance with labor laws and child safety regulations Maintain updated policies for HR and parent communication Keep accurate records of staff and parent-related interactions 6 Performance Administrative Support Monitor attendance leave and performance management processes Support payroll coordination and HR documentation Provide management with monthly HR and parent feedback reports Qualifications Skills Bachelor s Master s in HR Psychology Social Work or related field 0-2 years of experience in HR counseling or client relationship roles experience in education healthcare preferred Excellent communication listening and conflict-resolution skills Solid interpersonal skills with empathy and patience to handle parent concerns Ability to balance HR responsibilities with external communication duties Fluency in English and Telegu is an advantage Work Environment Expectations Work closely with therapists educators and management to align parent and staff communication Handle sensitive issues with confidentiality and professionalism Job Type Full-time Pay 15 000 00 - 18 000 00 per month Work Location In person

📌 Human Resource Executive (Telangana)
🏢 Open minds
📍 Telangana