Job Title Client Relationship Manager Key Responsibilities Design develop and maintain MIS systems Build and maintain advanced Excel reports and dashboards Maintain confidentiality and accuracy in data handling Share regular reports with internal teams and management Coordinate with clients for updates meetings and follow-ups Collaborate with internal teams to ensure smooth operations Track and escalate client issues to appropriate departments Suggest additional products to existing clients cross-sell Promote higher-value services or upgrades up-sell Ensure timely communication across all stakeholders Qualifications Diploma or B Tech in Electrical or Mechanical Engineering Mandatory 1-3 years of relevant experience in MIS CRM operations or client coordination roles Proficient in Microsoft Excel VLOOKUP Pivot Tables Charts Conditional Formatting etc Strong interpersonal and communication skills both verbal and written Ability to manage multiple priorities and work effectively under pressure Highly detail-oriented with a proactive and solution-driven mindset Location Gurugram Haryana Job Type Full time Pay 9 231 70 - 35 814 79 per month Language English Preferred Work Location In person