Business Support Associate Freshers Welcome Location Mumbai - Dadar West IN-OFFICE ROLE Department Cross-functional Sales Admissions Applications Type Full-time About This Opportunity We re seeking enthusiastic Business Support Associates to join our team This isn t just a job it s a chance to become an integral part of our daily operations working closely with various departments like Sales Admissions and Applications You ll gain invaluable hands-on experience in communication data management and process improvement What You ll Be Doing Key Responsibilities Communication Coordination Manage incoming calls and ensure all inquiries are handled promptly and professionally Conduct follow-ups on missed calls to maintain seamless communication flow Provide essential support by answering client calls when primary team members are engaged Client Correspondence Management Review and ensure the clarity accuracy and timeliness of messages and emails sent to clients Proactively identify and flag any potential communication delays or missed messages for immediate action Client Engagement Record Keeping Send crucial follow-up messages via WhatsApp and email to guide clients through their journey Maintain meticulous and organized records of all client interactions CRM Data Excellence Ensure all data within our client management system CRM is accurate complete and up-to-date Contribute ideas and feedback to improve CRM usage and efficiency Data Support Reporting Collect and organize operational data to help teams identify trends insights and areas for improvement Prepare clear and concise summaries of team reports for management review Who We re Looking For Your Profile This full-time role is an excellent fit if you Possess solid organizational skills and a keen eye for improving processes Are comfortable and proficient with common business tools like email spreadsheets and communication platforms e g WhatsApp Demonstrate clear and effective communication skills both written and verbal Are a natural team player who enjoys supporting others to achieve common goals Are eager to learn about the inner workings of a business and contribute to its operational efficiency What You ll Need To Bring Requirements Fresh Graduate any academic background is welcome Fluent in English and either Hindi or Marathi Basic familiarity with CRMs or other software tools is a plus but comprehensive training will be provided What You ll Gain From This Role Growth Learning Foundational Skills Develop core business support skills applicable across various industries Operational Expertise Gain practical experience in managing daily business operations and optimizing workflows Technical Proficiency Become proficient with essential data management and client relationship tools Professional Development Enhance your communication teamwork and problem-solving abilities in a supportive environment Career Trajectory This is a permanent position with opportunities for professional growth within our organization Job Types Full-time Fresher Pay 25 000 00 - 30 000 00 per month Benefits Leave encashment Paid sick time Paid time off Schedule Weekend only Location Dadar Mumbai Maharashtra Required Work Location In person

📌 Business Support Associate (Maharashtra)
🏢 Edu Russia Private
📍 Maharashtra