Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in Recent York City with employees around the world Sprinklr works with more than 1 000 of the world s most valuable enterprises global brands like Microsoft P G Samsung and more than 50 of the Fortune 100 Learn more about our culture and how we make our employees happier through The Sprinklr Way What will you do Automation Development Develop and maintain automation scripts and tools using a variety of programming languages including JavaScript TypeScript Java Python C and frameworks such as Springboot and React Database Management Proficiently manage databases including MongoDB and SQL Server Implement database automation processes for backup recovery and data manipulation tasks API Integration Design develop and maintain RESTful APIs to facilitate seamless integration between various systems and applications Ensure compatibility and adherence to industry standards Troubleshooting and Issue Resolution Investigate and resolve automation-related issues promptly to minimize downtime and ensure uninterrupted support services Collaboration Work closely with cross-functional teams including Support Development and Operations to identify automation opportunities streamline workflows and improve system performance Documentation Create comprehensive documentation for automation processes scripts and configurations Ensure documentation is up-to-date and easily accessible for reference Continuous Improvement Proactively identify areas for improvement within the support infrastructure Implement enhancements and optimizations to increase efficiency and productivity What makes you qualifiedBachelor s degree in Computer Science Engineering or related field Proven experience as an Automation Engineer or similar role Proficiency in JavaScript TypeScript Java Python C and related frameworks such as Springboot and React Strong understanding of database management systems including MongoDB and SQL Server Hands-on experience with RESTful API development and integration Excellent problem-solving skills and attention to detail Ability to work independently as well as part of a team in a fast-paced environment Strong communication and interpersonal skills Familiarity with Agile methodologies is a plus Why You ll Love Sprinklr We re committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For full time employees we provide a range of comprehensive health plans leading well-being programs and financial protection for you and your family through a range of global and localized plans throughout the world For more information on Sprinklr Benefits around the world head to https sprinklrbenefits com to browse our country-specific perks guides We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the world s most loved enterprise software company ever We believe in our product Sprinklr was built from the ground up to enable a brand s digital transformation Its platform provides every customer-facing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the world s largest brands as our clients and our employees have the opportunity to work closely alongside them We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks and virtual fitness We have continuous learning opportunities available with LinkedIn Learning and more EEO - Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively we re more innovative creative and successful Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklr s EEO Policy and EEO is the Law