Job Title Customer Care Executive Location Near Ruby Hospital More Shift Timings 9 00 AM - 6 00 PM Salary 8 000 - 12 000 per month Experience 0 5 to 4 years Maruti Suzuki Workshop is seeking a dedicated Customer Care Executive to join our team and provide exceptional service to our customers This is an excellent opportunity for individuals with experience in customer service and automotive industry knowledge to work in a dynamic environment Roles Responsibilities Serve as the first point of contact for customers visiting the workshop Handle customer inquiries related to vehicle services parts and repairs Provide information about service packages pricing and available promotions Schedule appointments for vehicle servicing and follow up on customer feedback Address customer complaints or issues in a skilled and efficient manner Coordinate with the workshop team to ensure timely delivery of services Maintain accurate records of customer interactions appointments and service histories Support in administrative tasks such as billing invoicing and handling payment processes Ensure customer satisfaction through timely resolutions and follow-ups Key Requirements Minimum 0 5 to 4 years of experience in customer service preferably in an automotive or related field Strong communication skills both verbal and written Ability to handle customer inquiries and complaints with a positive and professional attitude Good organizational skills and attention to detail Basic knowledge of automotive services is a plus but not mandatory Proficiency in MS Office and basic computer skills Ability to work in a team-oriented environment Education Minimum qualification High School Graduate preferably with a background in customer service or a related field Job Types Full-time Permanent Pay From 8 000 00 per month Benefits Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Language English Required Hindi Required Work Location In person

📌 Customer Service Representative (West Bengal)
🏢 Maruti Suzuki ARENA
📍 West Bengal