Infrastructure Apps Engineer SRE What you can expect The ideal candidate will possess a SRE DevOps mindset to transform the team s operational approach through programmatic solutions With a background in infrastructure as code they will support product teams and AI initiatives Managing Identity Authentication Directory Services SaaS applications and Multi-Cloud services Working closely with development security and DevOps teams This technically-minded qualified will drive modern self-service solutions while focusing on end-user experience They will troubleshoot complex issues and implement innovative solutions to streamline infrastructure application workflows helping advance our AI-driven future About the Team Our team engineers and supports applications and cloud services We ensure stability security and efficiency We use SRE DevOps practices with coding skills to automate workflows We optimize cloud infrastructure as customer zero for our product We focus on executing securing and managing infrastructure services We use modern tools and automation for self-service capabilities This maintains robust cloud infrastructure while staying agile Our mission is enabling Zoomies to perform their best work We provide secure frictionless daily operations to deliver customer happiness What we re looking for Have a Bachelor s in Computer Science Management Information Systems or a related field Have extensive experience creating tools and or services with modern languages such as Python and Golang Have experience in automating infrastucture with standard tools such as Terraform Pulumi Ansible etc Have experience with following CI CD best practices with Github Actions Gitlab CI Jenkins etc Have experience with Identity and Access Management and application provisioning Have experience with authentication security practices around identity MFA FIDO PKI Have experience with major cloud platforms including AWS Azure and Google Cloud Platform GCP Have experience with Unified Collaboration tool integration Zoom Google Workspace GAM Proofpoint SendGrid etc Have experience with the ability to diagnose and resolve complex technical issues to the physical process memory network session database and application level Ways of Working Our structured hybrid approach is centered around our offices and remote work environments The work style of each role Hybrid Remote or In-Person is indicated in the job description posting Benefits As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health support work-life balance and contribute to their community in meaningful ways About Us Zoomies help people stay connected so they can get more done together We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars We re problem-solvers working at a fast pace to design solutions with our customers and users in mind Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment Our Commitment At Zoom we believe great work happens when people feel supported and empowered We re committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential If you require an accommodation during the hiring process let us know we re here to support you at every step If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon This form is solely for applicants who require an accommodation due to a qualifying medical disability Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed LI-Remote