Customer Care Executive (Kannur)

Customer Care Executive (Kannur)

06 Aug
|
SURYA VASTHRALAYAM PRIVATE
|
Kannur

06 Aug

SURYA VASTHRALAYAM PRIVATE

Kannur

Customer Care Executive We are seeking a motivated and customer-focused Customer Care Executive to manage customer interactions and ensure a high level of satisfaction The ideal candidate will handle inquiries efficiently resolve issues professionally and represent the company with a positive attitude alsoFluency in English is mandatory Key Responsibilities Respond to customer inquiries via phone email or chat in a timely and professional manner Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Provide product and service information clearly and accurately Escalate unresolved issues to the appropriate department when necessary Follow company policies and customer service procedures Required Skills Qualifications Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Basic computer knowledge and ability to use CRM systems Ability to handle customers calmly and professionally High school diploma or equivalent graduate preferred Required Skills Qualifications Excellent verbal and written communication skills Solid interpersonal and problem-solving abilities Basic computer knowledge and ability to use CRM systems Ability to handle customers calmly and professionally High school diploma or equivalent graduate preferred Job Types Full-time Permanent Pay 15 500 00 - 20 000 00 per month Benefits Health insurance Work Location In person

📌 Customer Care Executive (Kannur)
🏢 SURYA VASTHRALAYAM PRIVATE
📍 Kannur

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