Some careers open more doors than others If you re looking for a career that will unlock new opportunities join HSBC and experience the possibilities Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further Business Descriptor Sales Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments The team is responsible for implementing distribution strategy driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction Job Introduction The Retail Banking workplace has witnessed a sea change with aggressive marketing strategies adopted by competition both in retail liability and asset segments Increased customer awareness has also resulted in demands for superior service and greater product offering differentiation In the face of aggressive competition increasing market share will require a sharply focused approach to Retail Banking and the skill to sustain a high topline growth in a falling interest rate regime whilst maintaining a high portfolio quality and controlling costs to increase employee productivity This is a feeder channel to the bank s future Principal Responsibilities To source new accounts from NTB from the existing corporate base and deliver on meeting NTB targets To cross-sell asset products of the bank namely Home Loans via referral Personal Loans Cards Premier referral To ensure the KYC AML norms of the bank are complied with at all times To execute marketing events and promotions to generate business in their catchments in conjunction with support departments such as INM MKT To maintain call reports and MIS as required To respond to CEP complaints in a timely manner and to customer satisfaction Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operationof financial markets Role Requirements Education Qualifications Certifications Experience Graduate with 2 to 5 years of work experience HSBC is committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued by The Hongkong and Shanghai Banking Corporation Limited India